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Packaging Guide

Build packaging around the product, handling points and transport mode so the finished shipment is ready for an informed booking review.

Protection starts inside

Design the package for handling, movement and stacking

A shipment can pass through pickup vehicles, sorting facilities, security checks, terminals, pallets and final delivery networks. The outer package must hold its shape while the inner protection keeps the product away from impact, pressure and movement.

Start with the product's weak points, weight, surface sensitivity and response to moisture. Choose clean, sound materials, immobilise the contents and make the finished package practical to lift and identify. Specialised, heavy or high-value goods may need professional packing rather than a general carton solution.

From Your Door Crop
How to pack

Build protection in a deliberate order

1
Assess

Identify fragile faces, sharp edges, detachable parts, leakage risk, moisture sensitivity and any battery or regulated component.

2
Contain

Wrap or separate each item and use inner packaging that prevents contact, leakage or movement within the package.

3
Cushion

Place protective material on every required side and fill voids with material suitable for the product's weight.

4
Close

Use a sound outer carton, case or pallet arrangement and seal or secure it without weakening the structure.

5
Record

Label a clear outer surface, then note final dimensions, gross weight, piece count and handling information for the booking.

Materials by shipment type

Use materials suited to the handling environment

Material selection depends on the product and route. These starting points should be adjusted after TCSL reviews any unusual weight, fragility, liquid, battery or freight requirement.

Documents and flat items

Use a rigid or padded envelope appropriate to the contents, protect important papers from moisture and prevent corners from folding.

Courier parcels

Use a strong corrugated carton, individual wrapping, weight-appropriate cushioning, void fill and reliable packing tape on the main seams.

Fragile goods

Separate surfaces, protect corners, keep the item away from every outer wall and consider double boxing or engineered inserts.

Air-freight cartons

Use dimension-efficient, stack-capable outer packaging with secure bases, visible labels and no unsupported bulges or protrusions.

Sea-freight cargo

Plan for longer exposure, humidity and repeated handling with robust cases or cartons, suitable inner moisture protection and stable pallets.

Palletised or heavy pieces

Keep cargo within a sound pallet footprint, distribute the load, protect edges and secure the shipment against shifting during lifting and transit.

Packaging

Frequently asked questions

Can I reuse a carton?

Only when it remains dry, rigid and free from tears, crushing, punctures and weakened seams. Remove old labels and markings. A carton that has already lost strength should not be used for another transport journey.

Should I seal the package before TCSL reviews it?

Ask first when the shipment is cross-border, unusual, fragile or potentially restricted. TCSL may need to confirm contents information, documents or packing details before final closure or collection.

Are fragile and orientation labels enough?

No. Labels communicate handling needs but do not replace structural strength, internal cushioning or secure containment. Package the goods to remain protected if the preferred orientation is not maintained.

When is a pallet or case more suitable than a carton?

Heavy, large, irregular, multi-carton or highly vulnerable goods may need a pallet, crate or engineered case. The design should consider lifting, stackability, route conditions and any timber or destination requirements.

Final packing check: Rules vary by carrier, destination country and commodity. TCSL confirms the applicable requirements for each booking, including whether the proposed packaging, marks or supporting documents need to change before acceptance.

Review the package before collection

Share the contents, route, final packed measurements and photographs when the shipment needs a closer packing check.