Last updated: This policy applies to www.tcsl.in, operated by Terra Cross-Border Solutions LLP ("TCSL", "we", "us"), Kerala, India.
Information we collect
We collect the information you choose to give us through the forms on this site — typically your name, email address, phone number, company name and the shipment details you provide when requesting a quote, booking a pickup or making an enquiry. We also collect limited technical information automatically, such as your IP address, browser type and the pages you visit, through cookies and similar technologies.
How we use it
- To respond to your enquiry and prepare a shipment or quotation response.
- To arrange, coordinate and support the movement of your shipment.
- To keep records of bookings and correspondence for operational and accounting purposes.
- To improve this website and understand how visitors use it.
Sharing your information
Moving a shipment requires working with third parties. We may share the details necessary to complete a booking with carriers, airlines, shipping lines, agents, customs brokers and delivery partners. We may also share information where required by law or by a competent authority. We do not sell your personal information.
Retention
We keep shipment and enquiry records for as long as needed for the purposes above and to meet legal, tax and accounting obligations.
Your choices
You can ask us what personal information we hold about you, ask for corrections, or ask us to delete information we are not required to keep. You can also control cookies through the cookie settings on this site and through your browser. To make a request, email connect@tcsl.in.
Security
We take reasonable measures to protect the information submitted through this site. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes
We may update this policy. The version published on this page is the current one.
Contact
Terra Cross-Border Solutions LLP, Kerala, India · connect@tcsl.in · +91 9562 407 999